Melissa Townsend
Senior Engagement and Improvement Lead,
NHS England
An employee experience and engagement specialist successfully identifying, shaping and executing programmes to improve experience and culture at work, leading to organisational improvement, optimisation of business results, and an enhanced customer experience. Currently contributing to the national leadership and subject matter expertise on employee engagement and listening strategies in the NHS.
Sessions
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12-Jun-2024Exchange 8-10Retaining our NHS people: the NHS People Promise in action